Orange Cap Innovative

Jobs opening

Customer Experience (Travel Platform)

December 1 2023

Qualifications :

  • Be enthusiastic, passionate and self-motivated team member
  • Good at English is a must
  • Be creative & passionate on planning a trip around Thailand
  • Able to work well under pressure to meet deadline commitments
  • Love talking and mingling with people (either in-person, phone, email, chat)
  • Able to handle immediate situations & find an appropriate solution quickly
  • Excellent written and verbal communication skills
  • A team worker, accurate, adaptable to change and service minded
  • Not only work hard, but also work smart to get things done
  • Self-driven but highly collaborative
  • Great troubleshooting skill
  • Be open-minded is our DNA

Job Responsibilities :

  • Travelers: Making sure that foreign travelers have a smooth experience using TakeMeTour (including trip suggestion & customization or even solving their basic technical problem)
  • Local Expert: Help them list an interesting, unique, and creative local experience on TakeMeTour
  • Make sure that those who use TakeMeTour receive the best-in-class experience from the pre-trip, during-trip,and until post-trip period
  • Understand customers' problems and be the main POC when they have any problem
  • Proactively reach out to potential travelers to promote TakeMeTour's experience
  • Ensure local expert happiness by creating an active local expert community
  • Lead or participate in new projects or initiatives (if any)

Apply Now

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If your portfolio is large, you can send the email with it along with this form.

Please send it to: wanttowork@orangecapinnovative.com

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  • Please click here to read the Orange Cap Innovative Candidate Data Privacy Notice.
  • This Privacy Notice is not a contract, express or implied and it does not set terms or conditions of employment.

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